Update - We're continuing to work through repairs to billing as a result of the duplicate sends and will provide credits to the impacted accounts. We'll provide another update once we have more information to share.
Jul 02, 2025 - 18:58 EDT
Jul 02, 2025 - 18:58 EDT
Identified - From 1:39-2:47PM US/Eastern on 7/2/25, Klaviyo users may have had duplicate flow messages sent to their profiles. Customers received the original message as expected, but may have received duplicate versions in the minutes to follow. Duplicate sending is no longer occurring.
Our Engineering Team is investigating any downstream effects and will provide an update once we have more information.
Jul 02, 2025 - 15:41 EDT
Our Engineering Team is investigating any downstream effects and will provide an update once we have more information.
Jul 02, 2025 - 15:41 EDT
Klaviyo App
Operational
Klaviyo App
Operational
Klaviyo Support
Operational
Klaviyo API
Operational
Email Sending
Operational
Campaign Email Sending
Operational
Flow Email Sending
Operational
Email Deliverability
Operational
Email Content
Operational
SMS Sending
Operational
SMS Sending - Toll Free Number SMS
Operational
SMS Sending - Toll Free Number MMS
Operational
SMS Sending - Short Code SMS
Operational
SMS Sending - Short Code MMS
Operational
SMS Sending - Other
Operational
SMS Deliverability
Operational
SMS Content
Operational
SMS Number Provisioning
Operational
Mobile Push Sending
Operational
Integrations
Operational
Integrations - Shopify
Operational
Integrations - WooCommerce
Operational
Integrations - BigCommerce
Operational
Integrations - Magento
Operational
Integrations - Magento 2
Operational
Integrations - Other
Operational
Analytics
Operational
Segmentation
Operational
Reviews
Operational
Flow Triggering
Operational
List Subscription
Operational
Signup Forms
Operational
Unsubscribe & Preference Pages
Operational
Klaviyo.com
Operational
Klaviyo Help Center
Operational
Klaviyo Developers
Operational
Profiles
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.