All Systems Operational
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
90 days ago
99.96 % uptime
Today
Klaviyo Academy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 15:16 EDT
Monitoring - A fix has been implemented and we are monitoring.
Sep 23, 15:08 EDT
Investigating - We are actively investigating reports of users unable to access the Klaviyo application after logging in using a Safari browser.
Sep 23, 15:04 EDT
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 21:08 EDT
Update - For Shopify and Recharge integrations, all impacted events have been recovered or replayed. However, any direct API calls cannot be recovered or replayed and will need to be retried. For customers with a Segment integration, please reach out to Segment’s support team at friends@segment.com to see if your data is eligible for a manually triggered replay. We will continue monitoring all activity.
Sep 21, 18:23 EDT
Update - For Shopify and Recharge integrations, we are continuing to work with our partners to replay any dropped data as needed. However, any direct API calls cannot be recovered or replayed and will need to be retried. For customers with a Segment integration, please reach out to Segment’s support team at friends@segment.com to see if your data is eligible for a manually triggered replay.
Sep 21, 17:25 EDT
Monitoring - Between 1:40 PM - 2:28 PM US/Eastern on September 21, Klaviyo API servers returned an elevated volume of 403 errors. This resulted in potential data loss from failed API calls during this window for Shopify, Recharge, and Segment integrations, as well as any direct API calls. For integrations, we will work with our partners to replay any dropped data as needed. However, any direct API calls cannot be recovered or replayed and will need to be retried.

The change that caused this outage has been reverted, and there has been no subsequent event loss as of 2:29 PM US/Eastern. We will continue to monitor error rates moving forward.

Sep 21, 15:08 EDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.