All Systems Operational
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
99.93 % uptime
Today
SMS Sending Operational
90 days ago
99.93 % uptime
Today
SMS Deliverability Operational
SMS Content Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 7, 2021

No incidents reported today.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - This incident has been resolved.
Mar 2, 10:34 EST
Monitoring - SMS messages are now sending in real-time and incoming SMS messages are being processed. We will be auditing the incoming SMS messages that were received from 8 AM to 10 AM US Eastern. Once these incoming messages have been audited, we will resolve this incident.
Feb 26, 12:01 EST
Identified - The underlying issue causing the SMS delays has been fixed. SMS messages are now starting to send and inbound SMS messages are being processed. Any SMS messages queued to send since 9AM US Eastern time will be sent and inbound SMS messages will be processed. SMS sends marked as skipped will not be sent. We will continue to monitor SMS sending.
Feb 26, 10:52 EST
Investigating - We are investigating an issue with delays in SMS sending and incoming SMS messages since 8 AM US Eastern Time. We will continue to provide updates here.
Feb 26, 09:28 EST
Resolved - Event processing is back to real-time as of 1 AM (US Eastern Time), this incident has been resolved.
Mar 2, 09:14 EST
Update - We have fixed the underlying issue. Segmentation, metric-triggered Flows, and Analytics are currently delayed by up to 3 hours, but we are actively working to reduce the backlog of events. We expect events to be real-time in the next 2-4 hours. We will post another update once all delays have subsided, and we will monitor this incident until it has been resolved.
Mar 1, 23:59 EST
Update - We are continuing to work on resolving outstanding delays in event processing. Segmentation, metric-triggered Flows, and Analytics continue to be impacted. We will continue to post updates here.
Mar 1, 18:10 EST
Identified - We have identified an issue causing event processing delays up to 3 hours across integration and API metrics. Segmentation and flow triggering will be delayed for impacted metrics, and analytics across reports and dashboards may appear out of date. We are actively working to mitigate further delays and ensure all event processing catches up to real-time. We will continue to provide updates here.
Mar 1, 14:14 EST
Mar 1, 2021
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Feb 25, 2021
Completed - The scheduled maintenance is complete, and all analytics are now real-time.
Feb 25, 23:47 EST
In progress - Scheduled maintenance is in currently progress. We will provide updates as soon as they become available.
Feb 25, 17:32 EST
Scheduled - Beginning at 5:30 PM (US Eastern Time) on Thursday, February 25, 2021, Klaviyo's Engineering team will be performing maintenance on our event processing infrastructure.

We expect the maintenance period to last approximately 2-3 hours. During this time, all analytics, including Campaign reports, Flow reports & Custom Analytics reports will appear outdated. However, segmentation, flow triggering and campaign sending will not be impacted.
Feb 24, 23:02 EST
Feb 24, 2021
Completed - The scheduled maintenance is complete, and all analytics are now real-time.
Feb 24, 22:56 EST
In progress - Scheduled maintenance is in progress. We will provides updates as soon as they become available.
Feb 24, 17:30 EST
Scheduled - Beginning at 5:30 PM (US Eastern Time) on Wednesday, February 24, 2021, Klaviyo's Engineering team will be performing maintenance on our event processing infrastructure.

We expect the maintenance period to last approximately 2-3 hours. During this time, all analytics, including Campaign reports, Flow reports & Custom Analytics reports will appear outdated. However, segmentation, flow triggering and campaign sending will not be impacted.
Feb 24, 12:37 EST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.