Monitoring - The issue we were experiencing has been resolved. We will continue to watch the situation to ensure deliverability issues are fully addressed.
Oct 22, 16:11 EDT
Identified - We are experiencing degradation in email deliverability at this time with non-Gmail inbox providers, which may yield elevated bounce rates. We are currently aware of the issue and actively working on resolution. We will keep this status page updated.
Oct 22, 06:43 EDT
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign E-mail Sending Operational
Flow Email Delivery Operational
Integrations - Shopify Operational
Klaviyo Support Operational
Klaviyo.com Operational
Klaviyo Forms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
Resolved - This incident has been resolved.
Oct 17, 00:03 EDT
Monitoring - Events are now processing in real time. We will continue to provide updates as we monitor all systems.
Oct 16, 23:26 EDT
Update - The root cause of the issue has been identified and we are working on restoring event processing.
Oct 16, 23:04 EDT
Identified - We have identified an issue causing degraded integration performance and delayed event processing, and are working towards a resolution. We will provide updates moving forward.
Oct 16, 22:29 EDT
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Resolved - This incident has been resolved.
Oct 10, 21:28 EDT
Monitoring - We are now processing nearly all events in real-time, and are working to resolve remaining delays. We will continue to provide updates as we monitor all systems.
Oct 10, 19:31 EDT
Update - Klaviyo Signup Forms are now working as expected, and subscribers should no longer experience errors. We are working to resolve outstanding delays in event processing and will provide an update within the next 30 minutes.
Oct 10, 18:08 EDT
Identified - We have identified the root-cause of the issue, and are working towards a resolution. We are currently experiencing delays in event processing for Shopify, BigCommerce, and Aftership integrations. Subscribers may also see errors when opting in via Klaviyo Forms. We will post another update as soon as more information becomes available.
Oct 10, 17:09 EDT
Investigating - We are investigating a delay in webhook processing. We will provide updates here shortly.
Oct 10, 16:33 EDT
Oct 9, 2019
Completed - The scheduled maintenance has been completed.
Oct 9, 02:12 EDT
Update - Complications arose while performing the schedule maintenance which delayed our initial timeline. We are expecting the maintenance to be complete within 2 hours.
Oct 9, 01:27 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 8, 22:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:30 EDT
Scheduled - On Tuesday, 9/19 at 8:30pm ET, Klaviyo Engineering will be performing some scheduled database maintenance. The Analytics Dashboard and Metric Page analytics may be delayed up to 2 hours from 8:30-10:30. Campaign sending, flows, and real-time segmentation will not face any disruption during this window.
Oct 8, 19:23 EDT