All Systems Operational
Klaviyo App Operational
90 days ago
99.95 % uptime
Today
Klaviyo App Operational
90 days ago
99.95 % uptime
Today
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
99.99 % uptime
Today
Email Sending Operational
90 days ago
99.98 % uptime
Today
Campaign Email Sending Operational
90 days ago
99.99 % uptime
Today
Flow Email Sending Operational
90 days ago
99.96 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
SMS Number Provisioning Operational
Mobile Push Sending Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
99.98 % uptime
Today
Segmentation Operational
90 days ago
99.76 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
Klaviyo Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Flows infrastructure maintenance May 1, 2024 21:00-23:00 EDT
Beginning at 9:00 PM (US Eastern Time) on Wednesday, May 1, 2024, Klaviyo's engineering team will perform maintenance on our Flows infrastructure.

We expect the maintenance period to last up to 2 hours. During this time, in-app and API operations related to Flows may be temporarily unavailable. This includes viewing or editing a flow, accessing flow analytics, and flow sending. Please note that no data will be lost during this maintenance and that all flows will resume once maintenance is completed.

Posted on Apr 25, 2024 - 09:34 EDT
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Resolved - This incident has been resolved.
Apr 25, 13:00 EDT
Identified - We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 2 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. The cause has been identified, and we are actively working to restore real-time processing. We will continue to provide updates here.
Apr 25, 11:39 EDT
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - We have completed monitoring of this incident. All systems are performing as expected.
Apr 19, 20:17 EDT
Monitoring - We continue to observe normal accessibility to the app and APIs. The full window of impact was from 4:12PM to 5:07PM (US Eastern). Any delayed messages from that time window have been sent. Most API calls (excluding Identify calls) made in that time window responded with failure response codes. Additionally, signup form submissions did not succeed, and any users of the signup forms received an error message in the form prompting them to try again later.

We will continue to monitor our systems.

Apr 19, 17:47 EDT
Identified - We have addressed the underlying issue. Access to the app and APIs has been restored as of 5:07PM (US Eastern). A small number of campaigns are sending on a delay. We are assessing the residual impact from this incident and will continue to closely monitor our systems.
Apr 19, 17:15 EDT
Update - We continue to investigate issues with app inaccessibility. This issue is affecting the ability to access the app (both login page and in-app), access APIs, and causing delays in message sending. We continue to work to resolve this incident.
Apr 19, 17:05 EDT
Investigating - As of 4:25 pm US Eastern on April 19, 2024, we identified an issue with intermittent inaccessibility with Klaviyo. We are actively investigating the issue and will update when we know more.
Apr 19, 16:40 EDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.