All Systems Operational
Uptime over the past 90 days. View historical uptime.
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Deliverability Operational
SMS Content Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Delays in Event Processing, Flow Triggering & Real-Time Segmentation
Resolved - Event processing is back to real-time as of 6AM (US Eastern Time), and this incident has been resolved.
Jan 11, 09:10 EST
Identified - We have fixed the underlying issue. Flow-triggering, segmentation and all analytics are delayed by 3 hours, but we are actively working to reduce the backlog of events. We expect to be caught up within 4 hours. We will post another update once all delays have subsided, and we will monitor this incident until it has been resolved.
Jan 11, 01:52 EST
Investigating - We are actively investigating an incident resulting in ongoing event processing delays. Event-triggered flows and real-time segmentation updates are impacted. We will continue to provide updates here.
Jan 10, 23:09 EST
Jan 10, 2021
Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Delays in Event Processing, Flow Triggering & Real-Time Segmentation
Resolved - Event processing is back to real-time and this incident has been resolved.
Jan 6, 18:34 EST
Identified - We have identified the root cause of this incident and are actively working to restore normal operations. We expect all event processing to be back to real-time within 30 minutes.
Jan 6, 17:58 EST
Investigating - We are actively investigating an incident resulting in ongoing event processing delays. Event-triggered flows and real-time segmentation updates are impacted. We will continue to provide updates here.
Jan 6, 17:26 EST
Jan 5, 2021
Issue with Manual Segmentation
Resolved - All repairs have been completed and this incident is now fully resolved.
Jan 5, 09:19 EST
Monitoring - We have resolved the root-cause of this incident and manually created segments moving forward should populate without further issues. We continue to monitor all systems and are working to ensure segments impacted by this incident are repaired.
Jan 5, 08:15 EST
Identified - We have identified the root-cause of the issue and are actively working towards resolution.
Jan 5, 07:56 EST
Investigating - We are currently investigating an issue regarding manual segments not populating as expected when users click to create a new segment or update a segment’s definition. Real-time automatic updates to existing segments should not be impacted. We will provide an update here as soon as more information becomes available.
Jan 5, 07:12 EST
Delay in Analytics Processing for 12.5% of Metrics
Resolved - All analytics are back to real-time and this incident has been resolved.
Jan 5, 08:35 EST
Identified - We have identified an issue impacting roughly 12.5% of all Klaviyo metrics. Campaign, flow, and dashboard reports may appear unpopulated or outdated since 2:30 PM (Eastern Time) on January 2, 2021 for impacted metrics. Campaign sending, flow-triggering and real-time segmentation are not impacted, and no data is lost. We will provide updates as metrics catch up.
Jan 4, 11:32 EST
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