All Systems Operational
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
99.96 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Resolved - Downstream capacity issues have subsided. MMS Messages from Toll Free numbers may be scheduled and sent accordingly.

This incident is resolved.
Nov 30, 16:40 EST
Monitoring - The delays resulting from this incident have subsided. We will leave this incident in a Monitoring status due to related downstream capacity issues.

Once those issues are addressed and MMS messages from Toll Free numbers can be sent once again, we will resolve this incident.
Nov 26, 19:32 EST
Update - The duration of the Toll Free MMS sending delays continues to decrease, and we anticipate to be back to real-time within 1.5 hours.
Nov 26, 17:09 EST
Identified - The duration of these delays is decreasing, but we do not currently have an estimate for when sending will be back to real-time. We will post another update once a timeline is available.
Nov 26, 14:38 EST
Investigating - We are currently experiencing delays in Toll Free numbers sending MMS due to a limitation in downstream capacity. This incident began on Friday, November 26 shortly before 10:00 AM Eastern Standard Time. Campaigns, Preview Sends, Flows, Conversations, and Keywords may be impacted. For upcoming sends, we recommend using SMS campaigns.

We are actively working to reduce delays and will continue to provide updates here.
Nov 26, 12:07 EST
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - All SMS metrics are now processing in real-time and we have have completed processing all events that were delayed during the incident window. This incident is now resolved.
Nov 26, 14:19 EST
Identified - We are experiencing delays of up to 50 minutes for SMS event-based metrics. Event-triggered flows, real-time segmentation updates, and reporting relying on impacted metrics will experience delays. We expect these events will be realtime within the next hour.
Nov 26, 13:46 EST
Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.