All Systems Operational

Platform Operational
Klaviyo App Operational
Klaviyo Support Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
Klaviyo Marketing Operational
API Operational
Server-side Operational
Client-side Operational
Composer Operational
Campaigns Operational
Email Sending Operational
Text Message Sending Operational
WhatsApp Sending Operational
Mobile Push Sending Operational
Campaign Editor Operational
Flows Operational
Email Sending Operational
Text Message Sending Operational
WhatsApp Sending Operational
Mobile Push Sending Operational
Flow Editor Operational
Processing Operational
Website Operational
Sign-up Forms Operational
Landing Pages Operational
Consent Pages Operational
Customer Hub Operational
Reviews Operational
Social Operational
Auto-replies Operational
Content Operational
Service Operational
Customer Agent Operational
Helpdesk Operational
Audience Operational
Lists Operational
Segments Operational
Profiles Operational
Analytics Operational
Integrations Operational
Shopify Operational
Meta Operational
WooCommerce Operational
BigCommerce Operational
Magento Operational
Other Operational
Deliverability Operational
Email Deliverability Operational
Text Message Deliverability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 17, 2026

Resolved - Flow processing has returned to normal, and delayed flow actions - including email, SMS, and push messages, as well as profile and list updates - have fully caught up. Immediate sends were not affected. We apologize for the disruption this caused. This incident has been resolved.
Oct 17, 17:51 EDT
Update - Delays have now largely cleared, though some customers may still see flow messages send later than expected. We continue to monitor closely and appreciate your patience throughout this incident.
Oct 17, 17:34 EDT
Monitoring - Flow processing has resumed and the delayed backlog is actively clearing. This incident affected all flow processing - including flow-triggered email, SMS, WhatsApp and push messages, as well as flow updates to profiles and lists. Some customers may continue to see delays until the backlog fully catches up. Immediate sends were not affected. We continue to monitor closely and appreciate your patience throughout this incident.
Oct 17, 16:59 EDT
Update - We are continuing to work on resolving the delays affecting flow processing. Some customers may continue to experience delays in their flows while we work through this. Immediate sends remain unaffected, and delayed messages remain queued while we work to process them. We will share another update shortly.
Oct 17, 16:22 EDT
Update - We are continuing to work on the fix for this issue. Some customers may continue to experience delays in flow processing while we resolve this. Immediate sends remain unaffected. We will share another update shortly.
Oct 17, 15:42 EDT
Update - We are still working to clear the delayed flow execution, and flow sending has not yet returned to normal. Some customers may continue to see messages send later than expected while we complete this work. Immediate sends remain unaffected. We will share another update shortly.
Oct 17, 15:04 EDT
Update - We are actively working to clear the delayed flow emails and restore normal flow email sending. Some customers may still see flow emails send later than expected while this work completes. Immediate sends remain unaffected. We will share another update shortly.
Oct 17, 14:31 EDT
Update - We are continuing to work on the fix for this issue. Some customers may continue to see flow emails send later than expected while we resolve this. Immediate sends remain unaffected. We will share another update shortly.
Oct 17, 14:06 EDT
Identified - We have identified the cause of the delays affecting flow message sending and are working on a fix. Some customers may continue to see flow messages send later than expected while we resolve this. We will share another update shortly.
Oct 17, 13:35 EDT
Update - We are continuing to investigate delays affecting some flow email sending. Immediate sends remain unaffected. We will share another update as soon as we have more information.
Oct 17, 13:31 EDT
Investigating - We are investigating reports of delays affecting flow message sending. Some customers may see flow messages send later than expected. Immediate sends are not affected and are going out as expected. We will share another update as soon as we have more information.
Oct 17, 13:01 EDT

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - As of 10:10 pm Eastern Time on Oct 8th, all delayed analytics have been processed and new analytics are processing in real time. This incident is now resolved.
Oct 8, 22:16 EDT
Monitoring - Delays have now largely cleared. We continue to monitor closely and will share another update shortly.
Oct 8, 22:09 EDT
Update - Delays in analytics events have increased and now reach up to 1 hour and 45 minutes for all customers. Segments that rely on these events may not be up to date while our Engineering team actively processes the backlog. Campaign and flow sending, along with open and click events, remain unaffected. We are working to resolve this as quickly as possible and will share another update shortly.
Oct 8, 21:21 EDT
Identified - All customers are experiencing delays of up to an hour in analytics events, so Sent and Delivered reporting and received profile events may temporarily appear missing. Campaign and flow sending, along with open and click events, are not affected. We have identified the cause of the delays. We are working to resolve this as quickly as possible and will share another update shortly.
Oct 8, 20:10 EDT
Resolved - Customers can now log in to Klaviyo and load pages normally, and the system remains stable. This incident has been resolved.
Oct 8, 12:13 EDT
Monitoring - A fix has been deployed, and customers should now be able to log in to Klaviyo and load pages normally. If you were logged out during this incident, you may need to log in again. We continue to monitor closely and appreciate your patience throughout this incident.
Oct 8, 12:06 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 11:49 EDT
Update - We are continuing to investigate issues preventing some customers from logging in to Klaviyo or loading pages in the app. We have not seen any impact to campaign or flow sending. We will share another update as soon as we have more information.
Oct 8, 11:29 EDT
Investigating - We are investigating reports that some customers are unable to log in to Klaviyo or are seeing pages load slowly or not at all. Our team is actively working to restore normal access. We will share another update as soon as we have more information.
Oct 8, 11:00 EDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.