Klaviyo Status

Email Deliverability Issues

Monitoring - The issue we were experiencing has been resolved. We will continue to watch the situation to ensure deliverability issues are fully addressed.
Oct 22, 16:11 EDT

Identified - We are experiencing degradation in email deliverability at this time with non-Gmail inbox providers, which may yield elevated bounce rates. We are currently aware of the issue and actively working on resolution. We will keep this status page updated.
Oct 22, 06:43 EDT

Uptime over the past 90 days. View historical uptime.

Klaviyo App Operational

90 days ago

100.0 % uptime

Today

Klaviyo API Operational

90 days ago

100.0 % uptime

Today

Klaviyo Mobile App Operational

Analytics Operational

90 days ago

100.0 % uptime

Today

Segmentation Operational

90 days ago

100.0 % uptime

Today

Campaign E-mail Sending Operational

Flow Email Delivery Operational

Integrations - Shopify Operational

Klaviyo Support Operational

Klaviyo.com Operational

Klaviyo Forms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

Incident Impacting Integration Performance and Event Processing

Resolved - This incident has been resolved.
Oct 17, 00:03 EDT

Monitoring - Events are now processing in real time. We will continue to provide updates as we monitor all systems.
Oct 16, 23:26 EDT

Update - The root cause of the issue has been identified and we are working on restoring event processing.
Oct 16, 23:04 EDT

Identified - We have identified an issue causing degraded integration performance and delayed event processing, and are working towards a resolution. We will provide updates moving forward.
Oct 16, 22:29 EDT

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

Incident Impacting Signup Forms & Webhook Processing

Resolved - This incident has been resolved.
Oct 10, 21:28 EDT

Monitoring - We are now processing nearly all events in real-time, and are working to resolve remaining delays. We will continue to provide updates as we monitor all systems.
Oct 10, 19:31 EDT

Update - Klaviyo Signup Forms are now working as expected, and subscribers should no longer experience errors. We are working to resolve outstanding delays in event processing and will provide an update within the next 30 minutes.
Oct 10, 18:08 EDT

Identified - We have identified the root-cause of the issue, and are working towards a resolution. We are currently experiencing delays in event processing for Shopify, BigCommerce, and Aftership integrations. Subscribers may also see errors when opting in via Klaviyo Forms. We will post another update as soon as more information becomes available.
Oct 10, 17:09 EDT

Investigating - We are investigating a delay in webhook processing. We will provide updates here shortly.
Oct 10, 16:33 EDT

Oct 9, 2019

Scheduled Database Maintenance

Completed - The scheduled maintenance has been completed.
Oct 9, 02:12 EDT

Update - Complications arose while performing the schedule maintenance which delayed our initial timeline. We are expecting the maintenance to be complete within 2 hours.
Oct 9, 01:27 EDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 8, 22:54 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:30 EDT

Scheduled - On Tuesday, 9/19 at 8:30pm ET, Klaviyo Engineering will be performing some scheduled database maintenance. The Analytics Dashboard and Metric Page analytics may be delayed up to 2 hours from 8:30-10:30. Campaign sending, flows, and real-time segmentation will not face any disruption during this window.
Oct 8, 19:23 EDT

Subscribe to Incident

Related