All Systems Operational
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Mobile App Operational
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
90 days ago
100.0 % uptime
Today
Klaviyo Academy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - Typeform and Klaviyo Integration issue has now been resolved. Customers who were seeing a failed integration, should no longer see any failures and don't need to re-authenticate. All associated Analytics, Flows and Segmentation are now fully operational. Additionally, no data was lost during this incident.
Aug 4, 19:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 18:30 EDT
Investigating - Starting August 4 at 6:00 am US Eastern Time, we began encountering issues connecting to Typeform. Customers impacted are seeing a failed integration message displayed in the application and no Typeform data is syncing over, potentially impacting flows, segmentation and associated Analytics.

We are presently in a Monitoring state. The issue can be resolved through re-authenticating your TypeForm integration.

Aug 4, 17:37 EDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - Segmentation updates are back to real-time and all systems are fully operational. This incident has been resolved.
Jul 30, 21:19 EDT
Update - Flow triggering remains real-time. Outstanding real-time segmentation delays are decreasing and we will provide an update when they are fully resolved.
Jul 30, 19:33 EDT
Update - Flow triggering is now back to real-time. We are continuing to monitor real-time segmentation and work to resolve outstanding delays.
Jul 30, 15:33 EDT
Update - We continue to see sustained delays in real-time segmentation as we are actively working to mitigate. We have identified that real-time Flow triggering is also impacted, with delays up to 3 hours. We will continue to provide updates here.
Jul 30, 11:46 EDT
Identified - We are currently experiencing delays in real-time segmentation processing due to the scheduled system maintenance that recently completed. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may also currently be impacted. We are actively working to restore real-time processing and will continue to provide updates here.
Jul 30, 06:15 EDT
Completed - The scheduled maintenance has been completed. Due to the backlog of events accumulated during the window, real-time segmentation is currently delayed by approximately 3 hours but is actively catching up. We will track this issue in a separate incident until these delays have subsided.
Jul 30, 06:00 EDT
In progress - Scheduled maintenance is now in progress.
Jul 30, 00:27 EDT
Scheduled - Klaviyo will undergo necessary maintenance and updates across the platform from Saturday 7/30 12:00am - 06:00am (US Eastern). You will not be able to login to your Klaviyo account and may experience processing delays during this time. During this time no scheduled email or SMS outreach will be available. There may be delays in processing data.

Please note that no incoming data should be lost and scheduled email and SMS sends will resume after the maintenance window, once parts of the application become available again.

Jul 29, 18:04 EDT
Resolved - All failed form submissions received during this incident have been replayed. This incident has been resolved.
Jul 30, 05:20 EDT
Monitoring - A fix has been implemented, and failure rates have subsided for form submissions. Form submission processing is still delayed due to the ongoing system maintenance. We will continue to monitor this issue.
Jul 30, 02:05 EDT
Identified - At approximately 11:55pm (US Eastern) we began experiencing elevated failure rates for signup form submissions. We believe this issue is unrelated to the ongoing maintenance window. We will provide further updates shortly.
Jul 30, 00:35 EDT
Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.