All Systems Operational
Klaviyo App Operational
90 days ago
99.98 % uptime
Today
Klaviyo App Operational
90 days ago
99.98 % uptime
Today
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
99.98 % uptime
Today
Campaign Email Sending Operational
90 days ago
99.99 % uptime
Today
Flow Email Sending Operational
90 days ago
99.96 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
99.84 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
99.47 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
99.97 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
SMS Number Provisioning Operational
Mobile Push Sending Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
99.98 % uptime
Today
Segmentation Operational
90 days ago
99.76 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
Klaviyo Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - This incident has been resolved. We have confirmed that messages sent via toll-free continue to send with expected success rates since the fix at approximately 9:45 am Eastern Time.
May 20, 11:42 EDT
Monitoring - A fix has been implemented on the provider side. We are seeing delivery success rates on toll-free messages return to normal and we are continuing to monitor volumes.
May 20, 09:49 EDT
Update - We continue to observe SMS message sends failing for US & CA Toll Free Numbers using the Klaviyo default unbranded shortened links. We are continuing to address the issue.
May 20, 08:37 EDT
Identified - We have identified an issue impacting SMS sending for US & CA Toll Free Numbers using Klaviyo default shortened links. Message sending is currently failing for these SMS messages. SMS messages sent via other sending number types, such as short codes, or with branded shortened links are unaffected. We are actively working to address the issue.
May 19, 22:57 EDT
May 19, 2024
May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 12:10 EDT
Monitoring - We located the root cause and have resolved the issue causing distorted page elements as of 11:40 AM ET. There was no impact to message content, flow message sending, campaign message, and event processing. We are continuing to monitor the situation and we will continue to provide further updates.
May 17, 12:02 EDT
Investigating - Starting at approximately 11 AM ET, Klaviyo began experiencing issues where pages appear distorted. These issues are only impacting usability of the Klaviyo app, and not any other functionality.

We are actively working to identify a root cause for these issues, and we’ll provide further updates as we know more.

May 17, 11:42 EDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.