All Systems Operational
Uptime over the past 90 days. View historical uptime.
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo App Operational
90 days ago
100.0 % uptime
Today
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Campaign Email Sending Operational
90 days ago
100.0 % uptime
Today
Flow Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
100.0 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
Mobile Push Sending Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations - Shopify Operational
90 days ago
100.0 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento Operational
90 days ago
100.0 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
100.0 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
99.97 % uptime
Today
Segmentation Operational
90 days ago
99.97 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
Klaviyo Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Profiles Maintenance In Progress
Completed - The scheduled maintenance has been completed.
Sep 21, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 EDT
Scheduled - Klaviyo's Engineering team is currently performing maintenance on our infrastructure for profiles.

We expect the maintenance period to last approximately 2 hours, from 7:00 - 9:00 PM (US Eastern Time). During this time, in-app and API operations related to Profiles may be temporarily unavailable. This includes creating and updating profiles, merging multiple profiles, and exporting and importing profiles. Please note that no data will be lost during this maintenance, and these features should run as expected once maintenance has completed.
Sep 20, 18:56 EDT
Sep 20, 2023
Profiles Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:00 EDT
Scheduled - Beginning at 7:00 PM (US Eastern Time) on Thursday, September 21, 2023, Klaviyo's Engineering team will perform maintenance on our infrastructure for profiles.

We expect the maintenance period to last approximately 2 hours. During this time, in-app and API operations related to Profiles may be temporarily unavailable. This includes creating and updating profiles, merging multiple profiles, and exporting and importing profiles. Please note that no data will be lost during this maintenance, and these features should run as expected once maintenance has completed.
Sep 20, 18:50 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Delays in Real Time Segmentation
Resolved - Segmentation is now processing in real-time. This incident has been resolved.
Sep 18, 17:17 EDT
Update - The duration of the processing delays continues to decrease, and we anticipate real-time segment processing to be back to real-time by 5:30 pm US Eastern.
Sep 18, 16:46 EDT
Identified - We are currently experiencing delays in real-time segment processing for 12% of customers. Segments may be out of date by up to 1 hour. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

We have identified a root cause and are implementing a fix. The duration of the delays is decreasing, but we do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.
Sep 18, 16:36 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Klaviyo Community Outage
Resolved - The incident has been resolved.
Sep 13, 12:23 EDT
Monitoring - Klaviyo Community was not accessible from 10:44am to 11:11am EST due to a third party outage. Service is now restored and we are monitoring the situation.
Sep 13, 11:20 EDT
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

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