All instances of over-counting have been repaired. This maintenance window is complete.
Posted Sep 12, 2021 - 23:22 EDT
Update
All analytics are now real-time. A small percentage of metrics will display minor over-counting from approximately 12:00 PM - 2:00 PM (US Eastern Time) on Friday, September 3. We will keep this maintenance window in "verifying" status until these metrics have been repaired.
Posted Sep 06, 2021 - 11:09 EDT
Update
Analytics are now real-time for approximately 60% of all metrics. Analytics for all remaining metrics are still several hours behind, but we expect that they will catch up within the next 24 hours. We will post further updates as soon as they become available.
Posted Sep 05, 2021 - 23:23 EDT
Update
Issues with downstream systems prevented analytics jobs from processing events at the desired rate today. As a result, analytics are still several hours behind in most cases. We will post further updates as soon as they become available.
Posted Sep 04, 2021 - 21:41 EDT
Update
Analytics are catching up but are still several hours behind in most cases. We will provide another update as soon as we have a better estimate as to when analytics will be real-time.
Posted Sep 04, 2021 - 00:32 EDT
Update
Issues with downstream systems were encountered overnight as our analytics processing infrastructure was catching up to real-time. As a result, all analytics delays will persist throughout the course of the day. We will post further updates as soon as they become available.
Posted Sep 03, 2021 - 08:38 EDT
Verifying
The scheduled maintenance has finished, but analytics delays may persist as our event processing infrastructure catches up to real-time. We believe all analytics will be back to real-time in approximately 3-4 hours, and will post further updates once all delays have been resolved.
Posted Sep 03, 2021 - 00:09 EDT
In progress
Scheduled maintenance is in currently progress. We will provide updates as soon as they become available.
Posted Sep 02, 2021 - 17:27 EDT
Scheduled
Beginning at 5:30 PM (US Eastern Time) on Thursday, September 2, 2021, Klaviyo's Engineering team will be performing maintenance on our event processing infrastructure.
We expect the maintenance period to last approximately 4-5 hours. During this time, all analytics, including Campaign reports, Flow reports & Custom Analytics reports will appear outdated. However, segmentation, flow triggering and campaign sending will not be impacted.