Real time segmentation delayed by up to two hours

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Apr 25, 2024 - 13:00 EDT

Identified

We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 2 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. The cause has been identified, and we are actively working to restore real-time processing. We will continue to provide updates here.

Posted Apr 25, 2024 - 11:39 EDT

This incident affected: Segmentation and Flow Triggering.