Incident Affecting Campaign Sending

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Oct 31, 2018 - 14:20 EDT

Monitoring

Campaigns are now sending as expected. For campaigns sent between 5AM and 10AM, some recipients may have been skipped due to an unexpected error. We are continuing to monitor all sends.

Posted Oct 31, 2018 - 11:27 EDT

Identified

We have identified an issue resulting in some recipients getting skipped unexpectedly for Campaign sends, starting at approximately 9am EST. We plan to release a fix within the next 30 minutes and will continue to post updates here.

Posted Oct 31, 2018 - 11:06 EDT