Event Delays

Incident Report for Klaviyo

Resolved

This incident has been resolved.
Posted Sep 29, 2016 - 16:03 EDT

Update

Email events are now being processed in real time. Our team is continuing to monitor.
Posted Sep 29, 2016 - 15:13 EDT

Monitoring

Email events delays are under 5 minutes, we're continuing to monitor.
Posted Sep 29, 2016 - 15:10 EDT

Identified

Email event processing is delayed by approximately 25 minutes. We've actively working on reducing the backlog.
Posted Sep 29, 2016 - 14:50 EDT

Investigating

We're investigating a delay in event processing.
Posted Sep 29, 2016 - 14:35 EDT