Delay in Delivering Flow Emails

Incident Report for Klaviyo

Resolved

All delayed flow emails have been sent. Flow emails are now sending in real time.
Posted Aug 14, 2017 - 14:23 EDT

Monitoring

We've identified and resolved the root cause of the issue. We expect all outstanding flow messages to be sent within 2 hours and for our system to be fully caught up at that time.
Posted Aug 14, 2017 - 13:15 EDT

Identified

We are investigating an issue with a backup in flow emails being sent. All flow emails that were scheduled to be sent today after 10:45a EST are delayed. We have identified the source of the problem and are actively working to resolve it now.
Posted Aug 14, 2017 - 12:27 EDT
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