Delay in Analytics Processing

Incident Report for Klaviyo

Resolved

All analytics are fully caught up and processing with no delays.
Posted Nov 25, 2016 - 15:45 EST

Update

Event analytics are fully caught up. Email analytics are backed up roughly 30 minutes and are improving. Email sending is running smoothly and on schedule.
Posted Nov 25, 2016 - 13:44 EST

Monitoring

We've expanded capacity to process analytics more quickly. At the moment, we're about 30 minutes behind and our systems are catching up at an increasing rate. Email sending is still running smoothly and on schedule.
Posted Nov 25, 2016 - 12:01 EST

Update

We're expanding capacity to reduce remaining delays in analytics processing. We can confirm that email sending is still running smoothly and on schedule. We will provide another update within 30 minutes.
Posted Nov 25, 2016 - 11:27 EST

Identified

We are experiencing a short delay in analytics processing. Email sending is running smoothly and on schedule. We are working on catching up our analytics processing and will share an update within 30 minutes.
Posted Nov 25, 2016 - 10:39 EST