Not Receiving All Shopify Order and Checkout Data

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Nov 26, 2016 - 02:24 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 25, 2016 - 22:04 EST

Identified

We are currently experiencing persisting issues receiving and processing Shopify Order and Checkout data. We are working closely with Shopify to resolve this issue.

Posted Nov 25, 2016 - 19:25 EST