Delays in Event Processing, Flow Triggering & Segmentation

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Mar 07, 2019 - 19:09 EST

Monitoring

All systems are now real-time and operating as expected.

Posted Mar 07, 2019 - 18:16 EST

Update

All systems are now real-time and operating as expected.

Posted Mar 07, 2019 - 18:15 EST

Identified

We have identified the root-cause of the incident, and expect outstanding delays to resolve with in the next hour.

Posted Mar 07, 2019 - 17:31 EST

Investigating

We are investigating an incident resulting in up to one hour delays in event processing, flow triggering, and real-time segmentation updates. We are in the process of restoring normal operations and will provide an update within 30 minutes.

Posted Mar 07, 2019 - 16:25 EST