Klaviyo UI and Campaign Sending Issues

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Dec 24, 2016 - 20:16 EST

Monitoring

We have restored service to the affected database and are seeing the Klaviyo platform and e-mail sending operating as expected. No customer data or analytics were negatively impacted by the outage. We will continue to monitor the situation closely.

Posted Dec 24, 2016 - 17:31 EST

Investigating

We are investigating issues with the Klaviyo application related to a failure in an underlying database.

Posted Dec 24, 2016 - 16:42 EST