Mail delivery bounce issue with AOL

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Oct 03, 2016 - 17:28 EDT

Monitoring

We have resolved the root issue with some Klaviyo customers having elevated bounce rates sending to AOL domains. We continue to monitor the situation closely.

Posted Oct 03, 2016 - 15:56 EDT

Investigating

We are investigating reports of elevated blocks from AOL. This is top priority and we are actively working to resolve the issue.

Posted Oct 03, 2016 - 11:01 EDT