Delay in Analytics Processing and Segmentation

Incident Report for Klaviyo

Resolved

Analytics are fully caught up.
Posted Apr 12, 2018 - 13:26 EDT

Monitoring

We have implemented a fix and are monitoring. Analytics should be back to realtime in 30 minutes.
Posted Apr 12, 2018 - 12:22 EDT

Identified

We have identified an issue with our analytics processing system and are working to restore normal analytics operations. Email campaigns and flow message continue to send as expected. We will provide another update shortly.
Posted Apr 12, 2018 - 11:49 EDT

Investigating

We are currently investigating delays in analytics processing and segmentation. We will provide another update shortly.
Posted Apr 12, 2018 - 10:56 EDT
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