Delays in Email Deliveries

Incident Report for Klaviyo

Resolved

Email delivery is operating normally. All delivery backlogs have caught up and event processing is happening in real-time.
Posted Aug 26, 2016 - 17:23 EDT

Update

The system is returning to normal operation. Our third party vendor is sending all backlogged emails and Klaviyo is currently processing them in real time. We will continue to monitor the situation closely and provide regular updates.
Posted Aug 26, 2016 - 14:47 EDT

Update

We've confirmed that mail that was delayed is now being sent. We’re watching queues closely and will continue to provide regular updates.
Posted Aug 26, 2016 - 12:32 EDT

Monitoring

We are investigating delays in email deliveries which may be affecting some customers. This is our highest priority. We are closely monitoring the situation and will continue to provide regular updates.
Posted Aug 26, 2016 - 12:24 EDT
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