Delay in Real-Time Segmentation Processing

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Jan 01, 2020 - 23:29 EST

Monitoring

We have resolved escalated delays in real-time segmentation processing and will continue to monitor all systems.

Posted Jan 01, 2020 - 22:21 EST

Update

We are continuing to work on restoring segmentation to real-time & will provide updates here as we resolve outstanding delays.

Posted Jan 01, 2020 - 18:48 EST

Identified

We are currently experiencing delays in real-time segmentation processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may also currently be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

Posted Jan 01, 2020 - 16:00 EST

This incident affected: Segmentation.