Shopify - Degraded Performance

Incident Report for Klaviyo

Resolved

All integrations have been restored, all historic data has been synced and is processing in real time.
Posted Aug 17, 2017 - 17:07 EDT

Monitoring

Shopify has since resolved the issue on their end and is again sending data to Klaviyo. We are actively working on syncing any data that may be delayed on account of their outage.
Posted Aug 17, 2017 - 15:00 EDT

Investigating

Our partners at Shopify are working through an issue that is affecting their API and third party services, like Klaviyo. We're investigating the impact on our customers and will provide an update shortly.

For more details, please check https://status.shopify.com/.
Posted Aug 17, 2017 - 13:53 EDT