Incident Impacting Flow Email Sending

Incident Report for Klaviyo

Resolved

All systems remain real-time and operational.

Posted Feb 26, 2019 - 18:43 EST

Monitoring

Flow email sending is back to real-time and all flow messages impacted during this incident have now sent. We are continuing to monitor all systems.

Posted Feb 26, 2019 - 18:02 EST

Identified

We have identified and resolved the root-cause of the issue and flow email sending should be back to real-time in under 15 minutes.

Posted Feb 26, 2019 - 17:53 EST

Investigating

We are currently investigating an incident impacting automated flow emails from sending as expected. We are actively triaging this issue and will provide another update within 30 minutes.

Posted Feb 26, 2019 - 17:44 EST

This incident affected: Flows (Email Sending).