Delay in Real-Time Segmentation Processing

Incident Report for Klaviyo

Resolved

Real-time segmentation continues to process as expected.

Posted Nov 22, 2018 - 16:47 EST

Monitoring

We have resolved outstanding delays with real-time segmentation processing. We continue to actively monitor all systems.

Posted Nov 22, 2018 - 15:24 EST

Update

We are actively working to restore segmentation processing to real-time. Processing times are improving but we still see delays of up to 1.5 hours. We will post another update within 1 hour.

Posted Nov 22, 2018 - 13:50 EST

Identified

We are currently experiencing delays in real-time segmentation processing. Segments may be out of date by up to 1.5 hours. Flows triggered by segments and segment targeted forms are currently impacted.

Posted Nov 22, 2018 - 12:55 EST

This incident affected: Audience (Segments).