The scheduled maintenance is complete, and all analytics are now real-time.
Posted Nov 22, 2020 - 21:34 EST
Maintenance is complete and all event processing jobs are in the process of catching up. We will post another update once all jobs are caught up and all analytics are real-time.
Posted Nov 22, 2020 - 19:22 EST
We have approximately 30 minutes left in our scheduled maintenance before we will be able to bring event processing back online. We will post another update as soon as this begins, and at that point will also provide an ETA to when we expect analytics to be real-time again.
Posted Nov 22, 2020 - 17:42 EST
Scheduled maintenance is in progress. We will provides updates as soon as they become available.
Posted Nov 22, 2020 - 15:14 EST
Due to inconclusive results from tests run since yesterday, we have decided to reschedule this maintenance window to tomorrow, November 22, at 3:00pm US Eastern Time.
Posted Nov 21, 2020 - 15:45 EST
Additional testing was needed before performing tonight's maintenance, and we are still in the process of finishing this testing. As a result, we have decided to reschedule this maintenance window to tomorrow, November 21, at 3:00pm US Eastern Time.
Posted Nov 20, 2020 - 18:25 EST
Beginning at 5:30 PM (US Eastern Time) on Friday, November 20, Klaviyo's Engineering team will be performing maintenance on our event processing infrastructure.
We expect the maintenance period to last approximately 2 hours. During this time, segmentation, flow triggering and campaign sending will not be impacted. However, all analytics, including Campaign reports, Flow reports & Custom Analytics reports will appear outdated.
In addition, A/B Test campaigns with test pool durations during the scheduled maintenance period will not have sufficient data to determine a winner at the end of the test period. For these cases, we will default to Variation A.