Delays in some review requests
Incident Report for Klaviyo
Resolved
This incident has been resolved. All remaining delayed events have been processed.
Posted Jan 30, 2025 - 15:36 EST
Update
Our team is continuing to work on processing the remaining 6% of delayed events. We will update this incident with our progress.
Posted Jan 14, 2025 - 11:25 EST
Update
Our team has processed 94% of the delayed Ready to Review events. We will update this incident when the remaining 6% have been processed.
Posted Jan 07, 2025 - 09:08 EST
Update
Our engineering team is working to release the delayed Ready to Review events. We will continue to keep this incident up to date with our progress.
Posted Dec 31, 2024 - 08:50 EST
Identified
On December 9th at around 10:30 Eastern Time, we experienced a technical issue which impacted Ready to Review events. As a result, some Ready to Review events corresponding to orders that occurred between December 9th and December 27th are delayed. This could lead to delayed review requests being sent out via Flows.

Ready to Review events corresponding to orders that occurred after December 27th at around 2:15 Eastern Time are not delayed.

Our team has identified the issue and is working to release the backlogged Ready to Review events. We will keep this incident up to date with our progress.
Posted Dec 30, 2024 - 12:48 EST
This incident affected: Reviews.