Klaviyo Chat Support Outage

Incident Report for Klaviyo

Resolved

This incident has been resolved. Chat Support is back to being fully operational

Posted 2 years ago. Nov 08, 2022 - 12:54 EST

Monitoring

A fix has been implemented and we are presently monitoring the results. If you are still unable to connect to our Chat Support, a browser refresh may help resolve the connection.

Posted 2 years ago. Nov 08, 2022 - 12:00 EST

Investigating

At approximately 10:10 US Eastern Time, we started experiencing issues with our Chat Support due to an outage at one of our providers. We are presently investigating the issue.

Posted 2 years ago. Nov 08, 2022 - 11:32 EST

This incident affected: Klaviyo Help Center.