We are continuing to work on the fix for this issue. Some customers may continue to experience delays in flow processing while we resolve this. Immediate sends remain unaffected. We will share another update shortly.
Posted Oct 17, 2026 - 15:42 EDT
Update
We are still working to clear the delayed flow execution, and flow sending has not yet returned to normal. Some customers may continue to see messages send later than expected while we complete this work. Immediate sends remain unaffected. We will share another update shortly.
Posted Oct 17, 2026 - 15:04 EDT
Update
We are actively working to clear the delayed flow emails and restore normal flow email sending. Some customers may still see flow emails send later than expected while this work completes. Immediate sends remain unaffected. We will share another update shortly.
Posted Oct 17, 2026 - 14:31 EDT
Update
We are continuing to work on the fix for this issue. Some customers may continue to see flow emails send later than expected while we resolve this. Immediate sends remain unaffected. We will share another update shortly.
Posted Oct 17, 2026 - 14:06 EDT
Identified
We have identified the cause of the delays affecting flow message sending and are working on a fix. Some customers may continue to see flow messages send later than expected while we resolve this. We will share another update shortly.
Posted Oct 17, 2026 - 13:35 EDT
Update
We are continuing to investigate delays affecting some flow email sending. Immediate sends remain unaffected. We will share another update as soon as we have more information.
Posted Oct 17, 2026 - 13:31 EDT
Investigating
We are investigating reports of delays affecting flow message sending. Some customers may see flow messages send later than expected. Immediate sends are not affected and are going out as expected. We will share another update as soon as we have more information.
Posted Oct 17, 2026 - 13:01 EDT
This incident affects: Flows (Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending, Flow Editor, Processing).