Delay in Analytics Processing and Segmentation

Incident Report for Klaviyo

Resolved

Segmentation has fully caught up. All systems are fully operational.
Posted Apr 24, 2018 - 14:51 EDT

Update

Analytics are caught up to realtime. Segmentation continues to catch up and is expected to return to realtime within the next 2 hours.
Posted Apr 24, 2018 - 13:49 EDT

Monitoring

We have implemented a fix and are monitoring. Analytics should be back to realtime in 15 minutes, segmentation within 1 hour.
Posted Apr 24, 2018 - 11:18 EDT

Investigating

We are currently investigating delays in analytics processing and segmentation. We will provide another update shortly.
Posted Apr 24, 2018 - 10:56 EDT