Incident Impacting Integration Performance and Event Processing

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Oct 17, 2019 - 00:03 EDT

Monitoring

Events are now processing in real time. We will continue to provide updates as we monitor all systems.

Posted Oct 16, 2019 - 23:26 EDT

Update

The root cause of the issue has been identified and we are working on restoring event processing.

Posted Oct 16, 2019 - 23:04 EDT

Identified

We have identified an issue causing degraded integration performance and delayed event processing, and are working towards a resolution. We will provide updates moving forward.

Posted Oct 16, 2019 - 22:29 EDT

This incident affected: Integrations (Integrations - Shopify) and Email Sending (Flow Email Sending).