Maintenance is complete. All catalog updates received after 7:00 AM (Eastern Time) on Friday, February 5, 2021 are syncing as expected. We will post another update once all catalog updates made during the maintenance window are processed.
Posted Feb 05, 2021 - 08:15 EST
Scheduled maintenance is in progress. We will provides updates as soon as they become available.
Posted Feb 04, 2021 - 17:05 EST
Beginning at 5:00 PM (US Eastern Time) on Thursday, February 4, 2021, Klaviyo's Engineering team will be performing maintenance on our catalog infrastructure.
We expect the maintenance period to last approximately 16-24 hours. During this time, there will be no updates to product catalogs. Email content powered by catalog(s), such as product recommendations or the catalog lookup tag, may contain stale data (ranging from out-of-date pricing to broken URLs and images) during this window. Email content using event information will not be impacted. Back in Stock Flows will be delayed until after the maintenance window.
After the maintenance period is complete, all catalog updates that occurred during the window will be processed and any queued Back in Stock flows will be sent.