Email Sending Delay

Incident Report for Klaviyo

Resolved

We can confirm there are no longer delays with email sending.
Posted Nov 28, 2016 - 16:33 EST

Update

Email sending is approaching zero delays. We will continue to closely monitor the situation.
Posted Nov 28, 2016 - 15:22 EST

Update

Email sending is now delayed 20-30 minutes. We continue to see improvements and are continuing to closely monitor the situation.
Posted Nov 28, 2016 - 13:52 EST

Monitoring

We continue to see some delays with email sending. Campaigns are currently sending 30-45 minutes behind schedule and may take slightly longer than normal to fully deliver. We will continue to closely monitor the situation.
Posted Nov 28, 2016 - 12:55 EST

Identified

We’ve increased our email sending processing. Delays have been reduced to 30-45 minutes. We will continue to provide regular updates here.
Posted Nov 28, 2016 - 11:21 EST

Investigating

We’re seeing a 60 minute delay in email sending. We are actively working on improvements to return to normal processing speeds. We will provide regular updates here.
Posted Nov 28, 2016 - 10:38 EST