Delay in Webhook Processing

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Oct 23, 2018 - 20:26 EDT

Monitoring

We have successfully processed all backlogged webhooks. Event processing is operating as expected.

Posted Oct 23, 2018 - 16:07 EDT

Investigating

We are experiencing a delay in webhook processing. This means some campaign and flow analytics may be inaccurate and some Shopify events may be missing. We expect all outstanding data to be fully processed within the next 60-90 minutes and will provide another update here soon.

Posted Oct 23, 2018 - 14:17 EDT