Mail relaying issues

Incident Report for Klaviyo

Resolved

We have seen no further issues with mail sending

Posted Sep 27, 2016 - 20:27 EDT

Monitoring

E-mail sending is now processing as expected and campaigns are being sent in real-time. We will continue to actively monitor the system.

Posted Sep 27, 2016 - 11:21 EDT

Identified

We have identified the mail sending problem as being an issue with upstream mail relays. We expect e-mail sending to be caught up in the next half hour.

Posted Sep 27, 2016 - 11:07 EDT

Investigating

We are seeing delays in email sending due to issues with upstream mail relays. Campaigns may be delayed in being sent.

Posted Sep 27, 2016 - 10:48 EDT