Campaign Analytics Not Populating

Incident Report for Klaviyo

Resolved

This incident has been resolved.
Posted Apr 10, 2025 - 22:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2025 - 21:14 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 10, 2025 - 20:57 EDT

Investigating

We’re currently investigating an issue where message analytics are not populating as expected. This issue began at approximately 5PM ET today and appears to be impacting all accounts.

Message sending does not appear to be impacted.

Engineering is actively working to identify the root cause and restore analytics functionality as soon as possible. We’ll provide updates here as we learn more.
Posted Apr 10, 2025 - 19:57 EDT
This incident affected: Analytics.
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