All systems remain operational and real-time, and all priority repairs have been completed.
Posted Feb 15, 2019 - 10:44 EST
Monitoring
We are still in the process of repairing incorrect analytics report for delivery events from the time period in question. We will provide another update upon the completion of the process.
Posted Feb 12, 2019 - 22:20 EST
Identified
We have identified the issue causing some delivery events to not be tracked successfully in campaign and flow reporting. We are beginning the process to repair any incorrect delivery events. New campaigns are not affected.
Posted Feb 12, 2019 - 14:08 EST
Investigating
We are investigating an issue where some campaigns from the last 24h are reporting inaccurate delivery statistics. This is a data reporting discrepancy and deliveries are not actually impacted.
Posted Feb 12, 2019 - 12:20 EST
This incident affected: Platform (Klaviyo App) and Analytics.