A fix has been implemented and we are monitoring the results.
During the time of the incident (1:20pm-2:30pm US Eastern), campaign sending was delayed. We are currently processing and repairing campaigns that were scheduled or modified during that time.
Posted Mar 07, 2025 - 14:47 EST
Update
SMS Campaigns are also affected. We are continuing to work on the issue.
Posted Mar 07, 2025 - 14:06 EST
Identified
Starting at 1:20 PM US Eastern Time, Klaviyo began experiencing issues with Email and Push Campaigns. Campaigns currently cannot be created, edited, sent, or scheduled, both in the app and via APIs. There is no data loss.
The root cause has been identified, and we are actively working to restore campaign sending and scheduling functionality. We will continue to provide updates.
Posted Mar 07, 2025 - 13:55 EST
This incident affected: Email Sending (Campaign Email Sending), SMS Sending (SMS Sending - Other), and Mobile Push Sending.