Event Processing Delays

Incident Report for Klaviyo

Resolved

Database maintenance has been completed successfully and event processing is operating as expected. We will continue to monitor analytics performance.

Posted Oct 13, 2016 - 21:54 EDT

Monitoring

We are planning on performing database maintenance between 9pm and 10pm EST to improve event processing performance. We do not expect any major disruption during this time, but customers may see temporary interruptions in the Klaviyo UI.

Posted Oct 13, 2016 - 16:30 EDT

Identified

We've identified the issue and are working on reducing delays.

Posted Oct 13, 2016 - 15:08 EDT

Investigating

We're investigating a delay in event processing.

Posted Oct 13, 2016 - 14:29 EDT