Issues with Shopify events processing

Incident Report for Klaviyo

Resolved

The backlog of Shopify events has completed processing. This incident has been resolved.

Posted Sep 19, 2016 - 23:33 EDT

Update

We are still working on processing some earlier Shopify events and believe all relevant events will have been correctly processed within the next hour

Posted Sep 19, 2016 - 17:30 EDT

Update

We are still working on processing some Shopify events which may have been missed earlier today. We should have an ETA on all of the events being processed shortly.

Posted Sep 19, 2016 - 17:04 EDT

Identified

New Shopify events are once again being processed by Klaviyo. We are in the process of replaying some events missed over the last two hours.

Posted Sep 19, 2016 - 14:09 EDT

Investigating

We are currently investigating an issue with delayed Shopify events

Posted Sep 19, 2016 - 13:02 EDT