Delay in Real-Time Segmentation Processing and Flow Triggering
Incident Report for Klaviyo
Segmentation updates are back to real-time and all systems are fully operational. This incident has been resolved.
Posted Jul 30, 2022 - 21:19 EDT
Flow triggering remains real-time. Outstanding real-time segmentation delays are decreasing and we will provide an update when they are fully resolved.
Posted Jul 30, 2022 - 19:33 EDT
Flow triggering is now back to real-time. We are continuing to monitor real-time segmentation and work to resolve outstanding delays.
Posted Jul 30, 2022 - 15:33 EDT
We continue to see sustained delays in real-time segmentation as we are actively working to mitigate. We have identified that real-time Flow triggering is also impacted, with delays up to 3 hours. We will continue to provide updates here.
Posted Jul 30, 2022 - 11:46 EDT
We are currently experiencing delays in real-time segmentation processing due to the scheduled system maintenance that recently completed. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may also currently be impacted. We are actively working to restore real-time processing and will continue to provide updates here.
Posted Jul 30, 2022 - 06:15 EDT
This incident affected: Segmentation and Flow Triggering.