Site and API Inaccessibility

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Aug 01, 2024 - 08:09 EDT

Monitoring

From 5:20am - 6:10am ET there was a deploy-related issue, causing elevated errors to our UI and APIs.
Data from API calls that received 5xx errors during this window would have been lost. Message sending was not impacted.
Our team has identified the issue and we are no longer observing errors. We will continue to monitor closely.

Posted Aug 01, 2024 - 06:33 EDT

This incident affected: Klaviyo App (Klaviyo App) and Klaviyo API, Signup Forms, Unsubscribe & Preference Pages.