Delay in Analytics Processing

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted May 09, 2020 - 00:04 EDT

Monitoring

Analytics delays are now 30 minutes or less, and will be real-time very shortly. We will continue to monitor this incident and will provide another update once the incident has been resolved.

Posted May 08, 2020 - 19:01 EDT

Identified

Our analytics processing infrastructure is running behind which may be causing campaign, flow, and dashboard reports to appear outdated. No data has been lost and the system should be caught up within 2-3 hours.

Posted May 08, 2020 - 16:00 EDT

This incident affected: Analytics.