Delays in Event Processing, Flow Triggering & Segmentation
Incident Report for Klaviyo
All outstanding analytics have been repaired, and this incident is now fully resolved.
Posted Aug 31, 2019 - 18:45 EDT
All systems continue to process in real time. Email analytics may appear inaccurate while we reprocess events that occurred between 9a-11a EST. We expect analytics to be repaired later today and will provide an update at that time.
Posted Aug 31, 2019 - 14:48 EDT
Analytics, flow sending and segmentation are now processing in real time. Some metrics and campaign analytics may be inaccurate, which we're actively working on repairing.
Posted Aug 31, 2019 - 14:07 EDT
We have identified the underlying issue and are actively working on a resolution. Analytics, flow sending and segmentation continue to be delayed. Some accounts may not be able to load all flows as expected in the UI.
Posted Aug 31, 2019 - 11:13 EDT
We are investigating an issue causing analytics, flow sending and segmentation to be delayed.
Posted Aug 31, 2019 - 10:31 EDT
This incident affected: Email Sending (Flow Email Sending) and Analytics, Segmentation.