Issues with Klaviyo Application and APIs

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Oct 25, 2024 - 15:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2024 - 15:18 EDT

Identified

Starting 2:50pm (US Eastern Time), due to a configuration issue, we began experiencing a range of degradations in the Klaviyo application. This includes image uploads, form publishing, the ability to view dashboards, ability to submit support tickets, and use of certain APIs. The root cause has been identified and we are currently working on a fix. We will provide updates as soon as possible.

Posted Oct 25, 2024 - 15:11 EDT

This incident affected: Klaviyo App (Klaviyo App, Klaviyo Support) and Klaviyo API, Flow Triggering.