Metrics Disruption

Incident Report for Klaviyo

Resolved

Event processing is once again real-time and all backlogged events have been processed.

Posted Oct 18, 2017 - 16:19 EDT

Update

We're continuing to process the backlog of delayed metrics and expect to return to normal operations shortly.

Posted Oct 18, 2017 - 15:12 EDT

Monitoring

The fix has been released and is fully operational. We've increased capacity to address the backlog of affected metrics and segments and will provide updates as the situation is resolved.

Posted Oct 18, 2017 - 12:37 EDT

Identified

We have identified an issue affecting the display of metrics and reporting. Our team is in the process of releasing a fix.

Posted Oct 18, 2017 - 11:40 EDT