Elevated API errors and response times

Incident Report for Klaviyo

Resolved

The Klaviyo platform continues to operate as expected.
Posted Aug 12, 2018 - 14:22 EDT

Monitoring

The API and all related Klaviyo systems are operating as expected.
Posted Aug 12, 2018 - 13:36 EDT

Identified

We've identified the issue and are rolling out a fix.
Posted Aug 12, 2018 - 13:10 EDT

Investigating

We are currently seeing elevated API latencies and error rates. We are working to add additional API server capacity.
Posted Aug 12, 2018 - 12:46 EDT
This incident affected: API (Server-side), Flows (Email Sending), and Analytics.