Application Page Load, API, and Signup Form Issues

Incident Report for Klaviyo

Resolved

This incident has been resolved.

Posted Jun 08, 2021 - 08:51 EDT

Monitoring

The underlying CDN issue has been resolved. The Klaviyo app is now available. Signup forms are loading properly and APIs are responding normally. We will continue to monitor all systems.

Posted Jun 08, 2021 - 06:59 EDT

Update

We continue to see page load issues across the Klaviyo application due to a CDN issue. This is also impacting Klaviyo signup forms and a small subset of API requests. Scheduled campaigns and flow messages are not impacted. We will continue to investigate.

Posted Jun 08, 2021 - 06:46 EDT

Investigating

We are currently investigating reports of page load issues across the Klaviyo application as well as API error responses. This is also impacting onsite signup forms. We will provide an update shortly.

Posted Jun 08, 2021 - 06:27 EDT

This incident affected: Platform (Klaviyo App, Klaviyo Marketing), API (Server-side), and Website (Sign-up Forms).