This incident has been resolved. Please note that during this incident there were no observed delays in Email or SMS campaign sending.
Posted 2 years ago. Nov 25, 2022 - 15:42 EST
Monitoring
The underlying issue has been resolved and users should no longer experience issues accessing the Klaviyo application. We will continue to monitor all systems.
Posted 2 years ago. Nov 25, 2022 - 15:21 EST
Identified
We have identified the root-cause of this issue and are actively working on a resolution. Some users may continue to see intermittent errors when attempting to login or access specific pages inside the Klaviyo Application.
Posted 2 years ago. Nov 25, 2022 - 14:50 EST
Investigating
Around 2 pm we noticed some intermittent outages and timeout within our application. We are currently investigating the issue and will post an update once we know more.
Posted 2 years ago. Nov 25, 2022 - 14:21 EST
This incident affected: Klaviyo App (Klaviyo App).