Intermittent Issue with App Accessibility

Incident Report for Klaviyo

Resolved

This incident has been resolved. Please note that during this incident there were no observed delays in Email or SMS campaign sending.
Posted Nov 25, 2022 - 15:42 EST

Monitoring

The underlying issue has been resolved and users should no longer experience issues accessing the Klaviyo application. We will continue to monitor all systems.
Posted Nov 25, 2022 - 15:21 EST

Identified

We have identified the root-cause of this issue and are actively working on a resolution. Some users may continue to see intermittent errors when attempting to login or access specific pages inside the Klaviyo Application.
Posted Nov 25, 2022 - 14:50 EST

Investigating

Around 2 pm we noticed some intermittent outages and timeout within our application. We are currently investigating the issue and will post an update once we know more.
Posted Nov 25, 2022 - 14:21 EST
This incident affected: Klaviyo App (Klaviyo App).